1. Introduction
Welcome to RewardWhiz, developed and operated by Pixy Mynx Studio ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains in detail how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
By accessing or using RewardWhiz, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not download, install, or use our services.
2. Information We Collect
2.1 Personal Information
When you register and use RewardWhiz, we collect the following personal information:
- Account Information: Your name, email address, and profile picture (if you sign in with Google).
- Authentication Data: Google Sign-In credentials and authentication tokens managed securely through Firebase.
- Payment Information: PayPal email address, UPI ID, bank account details, or other payment information required for reward redemption (stored with enterprise-grade encryption).
- Profile Data: User preferences, coin balance history, reward redemption records, and transaction logs.
2.2 Automatically Collected Information
Our application automatically collects certain technical and usage information:
- Device Information: Device type, manufacturer, operating system version, unique device identifiers (Android ID, IMEI where permitted).
- Usage Analytics: Features accessed, surveys completed, time spent in app sections, click patterns, and navigation flows.
- Log Data: IP address, browser type, access times, pages viewed, and referral sources.
- Advertising Identifiers: Google Advertising ID for personalized advertising through AdMob and PubScale.
- Location Data: Approximate location based on IP address (not precise GPS) for region-specific offers and fraud prevention.
2.3 Data from Partners & Survey Disclaimer
When you engage with our partner platforms, additional data may be collected. Disclaimer: When participating in third-party surveys, you may be asked for highly sensitive demographic data (age, gender, income, occupation). This data is collected directly by the third-party providers and is subject to their privacy policies.
- PubScale: Survey responses, completion rates, quality scores, and offer engagement metrics.
- CPAGrip: Task completion data, installation confirmations, video view durations, and engagement timestamps.
- Google AdMob: Ad impressions, click-through rates, ad interaction data, and personalization signals.
- Beauty & Logic: Diagnostic responses, skincare preferences, product interest data, and recommendation engagement.
3. How We Use Your Information
We use collected information for the following purposes:
- Account Management: Create, maintain, and secure your user account with Firebase authentication.
- Service Delivery: Provide surveys, track coin earnings, process reward redemptions, and manage daily bonus streaks.
- Personalization: Deliver relevant Beauty & Logic recommendations, prioritize suitable survey opportunities, and customize user experience.
- Communication: Send important notifications about account activity, earning opportunities, redemption status, and app updates.
- Analytics & Improvement: Analyze user behavior to enhance features, optimize performance, and identify technical issues.
- Advertising: Display personalized advertisements through Google AdMob and PubScale based on your interests and usage patterns.
- Public Display: Displaying your Display Name and Profile Picture on the public "Giveaway Leaderboards".
- Security & Fraud Prevention: Detect suspicious activity, prevent abuse, verify identity for high-value redemptions, and protect user accounts. This includes using IP addresses and Device IDs to strictly detect and ban VPN usage, emulators, and multiple accounts on a single device.
- Legal Compliance: Meet legal obligations, enforce Terms of Service, respond to legal requests, and protect our rights.
4. Data Sharing and Disclosure
4.1 Service Providers
We share information with trusted third-party service providers who help us operate RewardWhiz:
- Google Firebase: Authentication, Cloud Firestore database, hosting, and analytics infrastructure.
- Google AdMob: Ad serving, personalization, and monetization services.
- PubScale: Survey platform integration, offer delivery, and completion tracking.
- CPAGrip: Performance marketing platform for diverse earning opportunities.
- Payment Processors: PayPal, UPI payment gateways, and gift card fulfillment services.
These providers are contractually obligated to protect your data and use it only for the purposes we specify.
4.2 Legal Requirements
We may disclose your information when legally required to do so, including:
- In response to court orders, subpoenas, or other legal processes.
- To comply with applicable laws and regulations.
- To protect the rights, property, or safety of Pixy Mynx Apps, our users, or the public.
- To investigate or prevent fraud, security breaches, or illegal activities.
4.3 Business Transfers
If Pixy Mynx Apps undergoes a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will provide notice before your information becomes subject to a different privacy policy.
4.4 With Your Consent
We may share your information for purposes not covered in this policy with your explicit consent.
5. Data Security
We implement comprehensive security measures to protect your personal information:
- Encryption: All data transmissions use SSL/TLS encryption. Sensitive data is encrypted at rest using Firebase's security infrastructure.
- Access Controls: Strict authentication requirements and role-based access to user data within our systems.
- Regular Audits: Periodic security assessments and vulnerability testing.
- Secure Infrastructure: Firebase and Google Cloud Platform's enterprise-grade security architecture.
- Data Minimization: We collect only information necessary for stated purposes and delete it when no longer needed.
However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information using industry-standard practices, we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your account and associated personal data (subject to legal retention requirements).
- Data Portability: Request your data in a structured, machine-readable format.
- Opt-Out of Personalized Ads: Disable ad personalization through your device settings or app preferences.
- Withdrawal of Consent: Withdraw consent for data processing where we rely on consent as the legal basis.
- Object to Processing: Object to certain types of data processing, such as direct marketing.
To exercise these rights, contact us at rewardwhiz.helpdesk@gmail.com or pixymynxapps@gmail.com. We will respond within 30 days of receiving your request.
7. Children's Privacy (COPPA Compliance)
RewardWhiz is not intended for children under 13 years of age (or 16 in the European Economic Area). Furthermore, certain payout mechanisms may require users to be 18+ depending on local jurisdiction. We do not knowingly collect personal information from children under these age thresholds. If you believe we have inadvertently collected information from a child, please contact us immediately at pixymynxapps@gmail.com, and we will take prompt steps to delete such information.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States, where Google Cloud Platform and Firebase infrastructure operates. These countries may have data protection laws that differ from your jurisdiction. We ensure appropriate safeguards are in place through:
- Standard Contractual Clauses approved by the European Commission.
- Adequacy decisions recognizing equivalent data protection standards.
- Binding corporate rules for intra-group transfers.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
- Account Data: Retained while your account is active and for 90 days after deletion.
- Transaction Records: Retained for 7 years for tax and accounting purposes.
- Analytics Data: Aggregated and anonymized data may be retained indefinitely.
- Legal Hold Data: Data subject to legal proceedings retained until resolution.
When information is no longer needed, we securely delete or anonymize it.
10. Third-Party Links
RewardWhiz may contain links to third-party websites, services, or applications (including our partner platforms). This Privacy Policy does not cover the practices of these third parties. We recommend reviewing their privacy policies before providing any personal information:
11. Advertising & Cookies
We use Google AdMob to display advertisements. AdMob may use cookies, web beacons, and similar technologies to collect information about your device and app usage for ad personalization. You can control ad personalization:
- Android: Settings → Google → Ads → Opt out of Ads Personalization
- iOS: Settings → Privacy → Apple Advertising → Limit Ad Tracking
- In-App: Settings → Privacy → Disable Personalized Ads
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or app features. Material changes will be communicated through:
- In-app notifications
- Email to your registered address
- Prominent notice on our website
The "Last Updated" date at the top of this policy indicates when changes were last made. Your continued use of RewardWhiz after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Support Email: rewardwhiz.helpdesk@gmail.com
Organization Email: studio@pixymynx.com
Developer: Pixy Mynx Apps
Website: https://pixymynx.com/
We aim to respond to all privacy inquiries within 30 days.
14. Consent
By using RewardWhiz, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not consent, please discontinue use of the application immediately.
15. Account and Data Deletion
At Reward Whiz, we respect your right to privacy and data control. If you wish to delete your account and all associated data (including your coin balance and profile information), you must contact our support team. Please follow these steps:
Method 1 (Email)
Send an email to rewardwhiz.helpdesk@gmail.com with the subject "Data Deletion Request" from the email address associated with your account.
Method 2 (In-App Support)
You can also request data deletion by reaching out to our support team directly through the "Support" section in your Profile page within the app.
Timeline
Once requested, your data will be permanently deleted from our Firebase servers within 7 business days. This includes:
- Your account information and profile data
- Coin balance and transaction history
- Payment information and redemption records
- Survey responses and diagnostic data
- All personal information stored in our database
Important: Data deletion is permanent and cannot be undone. Once deleted, you will need to create a new account if you wish to use RewardWhiz again.